Privacy Policy

1. Introduction

Trivens Global Pvt. Ltd. ("Trivens Global", "we", "us", or "our") operates the website located at https://trivensglobal.com/. This Privacy Policy sets out how we collect, store, use, share, and protect your personal information when you visit our website, submit inquiries through our online contact forms, request consultations, or interact with our immigration consulting services.

We are an India-based corporate immigration and global workforce mobility consultancy headquartered in Hyderabad, Telangana, India. By accessing our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information Collection

We collect personal information through direct interactions on our website, automated analytical tracking technologies, and standard server communication protocols.

A. Direct Submissions & Form Data

When you fill out consultation forms, inquiry forms, or contact requests on our website, we may collect the following personal details:

• Full Name: To identify you and personalize our communications.
• Work / Personal Email Address: To send consultation details, service responses, and transactional updates.
• Phone / WhatsApp Number: To contact you regarding your mobility requirements or schedule consultation calls.
• Company / Organization Name: To understand employer mobility background and corporate context.
• Service / Visa Interest: Specific areas such as H-1B, L-1, PERM, corporate compliance, or general workforce mobility.
• Custom Message / Requirements: Any additional background information or specific immigration questions provided in text fields.

B. Automated Data & Analytics

When you navigate our website, certain technical and analytical data is automatically collected by standard web server logs and browser technologies:

• Device & Browser Data: Operating system, browser type, device category, screen resolution, and language preference.
• Network Information: IP address, Internet Service Provider (ISP), and general geographic location (city or country level).
• Usage Metrics: Pages viewed, time spent on each page, referral URLs, navigation paths, and click activity.

C. Cookies & Tracking Technologies

Our website utilizes standard browser cookies and local storage to ensure basic site functionality, remember user preferences, and measure website performance. You can manage or disable cookies directly through your browser settings; however, disabling certain cookies may affect page rendering or form response capabilities.

3. How We Use Your Information

We process your personal information strictly for legitimate business and operational purposes, including:

• Evaluating, responding to, and processing your consultation and inquiry submissions.
• Assessing corporate mobility needs for employers, HR teams, professionals, and families.
• Scheduling video consultations, telephone discussions, or email exchanges with our specialists.
• Improving website performance, navigation architecture, and content relevance.
• Maintaining regulatory compliance, fraud prevention, and operational security.
• Sending operational updates or service notifications related to your ongoing inquiries.

4. Data Sharing & Third-Party Service Providers

We do NOT sell, rent, lease, or trade your personal information to third-party marketers or advertisers under any circumstances. We share information only with authorized infrastructure service providers who support our core operations under strict data confidentiality terms:

• Google Sheets & Cloud Storage Integration: Form submissions made through our site forms are securely routed to internal Google Sheets / Workspace endpoints for lead routing, case evaluation, and operational follow-up.
• Google Analytics: We use Google Analytics to monitor aggregated website visitor traffic, user interaction patterns, and performance metrics. Google Analytics processes anonymized IP data.
• Google Fonts: We embed web typography via Google Fonts to maintain visual standard compliance across web browsers.
• Legal Compliance & Public Authorities: We may disclose information if required to do so by applicable laws, court orders, subpoena, or governmental regulatory authorities in India or operating jurisdictions.

5. Data Security & Storage

Trivens Global implements industry-standard technical, administrative, and physical security measures to safeguard your personal information against unauthorized access, loss, alteration, or disclosure. Key security measures include:

• SSL / TLS encryption (HTTPS) across all website pages and form transmission points.
• Restricted access controls limiting personal data access to authorized Trivens Global operational personnel.
• Regular monitoring of digital assets, server configurations, and web submission workflows.

While we employ rigorous industry protections, no method of transmission over the Internet or electronic storage is completely immune. Therefore, while we strive to use commercially acceptable means to protect your data, absolute security cannot be guaranteed.

6. International Data Transfers

Trivens Global Pvt. Ltd. is headquartered in Hyderabad, Telangana, India. When you submit inquiries or access our services from outside India (such as from the United States, Canada, United Kingdom, EU, or UAE), your personal data may be transferred to, processed, and stored in India and third-party cloud infrastructure locations where our service providers operate. By submitting your details, you consent to this international transfer.

7. Your Privacy Rights

Depending on your jurisdiction of residence, you have specific rights regarding your personal data held by us, including:

• Right to Access: Request a copy of the personal information we maintain about you.
• Right to Rectification: Request corrections to incomplete or inaccurate personal data.
• Right to Erasure / Deletion: Request that we delete your personal information, subject to applicable legal or record-keeping obligations.
• Right to Withdraw Consent: Withdraw your consent for future communications or processing at any time.

To exercise any of these rights, please contact our privacy compliance team via email at info@trivensglobal.com.

8. Children's Privacy

Our website and services are designed for corporate employers, HR professionals, legal managers, and working professionals. We do not knowingly collect or solicit personal data from children under 18 years of age. If we learn that a minor under 18 has submitted personal information to us without parental consent, we will promptly delete that data.

9. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. The "Last Updated" date at the top of this page indicates when the latest modifications were made. Revisions become effective immediately upon posting to the website. We encourage you to review this Privacy Policy periodically.

10. Contact Us for Privacy Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at: